• Thank you for ordering from Echke. If something isn't right, let us know. We'll give you an exchange on that piece in another color, a different size, or an entirely new style. In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had ordered, you may return the merchandise unused, and in the same condition as you received it, in its original packaging with original tags, for an exchange, within 14 days from the date on which these goods are delivered. Once received, the customer care team will see if all conditions are met, your credit/exchange would be processed.

Please note:

• 1)      Products once dispatched or delivered cannot be returned. It can only be exchanged for another product or store credit.
• 2)      Items will be considered for store credit/exchange only if it is unused, unaltered and with all tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer. Please inform our customer care department in the event of any Goods/products are delivered without tags.
• 3)      Where provided, belts and any designer packaging such as muslin bags, should be included with your return
• 4)      All custom-made orders are non-returnable.
• 5)      No Exchanges on discounted merchandise.